A charcoal machine dealer from Kenya has been looking for an efficient BBQ charcoal machine to help his customers improve charcoal production and quality. Some time ago, he found Shuliy through online search and talked with our sales staff.
Our sales staff were very professional and patiently answered all his questions. We also showed him Shuliy BBQ charcoal extruder machine and provided detailed parameters and performance introduction. After careful consideration, this customer decided to buy our coal ball press machine.
As he was in urgent need of a BBQ charcoal machine, he hoped to receive the goods as soon as possible. After we learned about his needs, we were very active in helping to solve the problem. We contacted the factory and arranged for urgent production. Eventually, the machine arrived at his destination within two weeks.
Providing one-stop service for Kenyan customer
In addition to the coal ball press machine, he also needed to purchase a wheel mill and a sewing machine. He was planning to contact the suppliers himself, but we suggested him to buy directly from Shuli. Because we, Shuliy, can provide one-stop service and can help him solve all the purchasing problems.
After listening to the advice of our personnel, he finally decided to buy the wheel mill and the sewing machine from Shuli. Our personnel were very attentive and provided him with a detailed purchasing plan. Apart from that, we can also arrange professional technicians to guide the installation and use of the machines, if required. The final purchase schedule is shown below:
Capacity:100-200kg per hour
|Charcoal ball press machine||Model: SL-290|
Capacity:1-2 tons per hour
|Sewing machine||/||1 pc|
Satisfactory BBQ charcoal machine and Shuliy service
At present, he has put the BBQ charcoal machine, wheel mill and sewing machine into use with very good results. The charcoal extruder machine has high production efficiency and stable charcoal product quality. The wheel mill is simple to operate and easy to maintain. The sewing machine packs fast and has a beautiful appearance.
Moreover, he is very satisfied with Shuliy’s products and services. Our products are of high quality, reasonable price and good service. He said, “I will recommend Shuliy charcoal machine to my peers”.